Home > business, smugmug, web 2.0 > Kudos to Jonathan Schwartz

Kudos to Jonathan Schwartz

January 22, 2007

This is a great blog post from Jonathan, CEO at Sun. If more companies were like this, the world would be a better place.

Just imagine if your cell phone provider, for example, actually cared about whether you were happy and whether they were delivering good value to you, their customer? Or how about your broadband provider?

I know, I know, we’d all die of heart attacks from the shock. 🙂

I have to say, I was pleasantly surprised by Sun’s response to my detailed review of the Sun Fire CoolThreads T1000 server and our interest in buying them. Sun assembled a great team of engineers and spent some time with us trying to figure out why our application wasn’t performing up to snuff on their hardware.

For those of you who are still wondering what’s up with that, I’m the one dropping the ball, not Sun – I’ve just gotten swamped. But I’m still interested, so as soon as I come up for air, I’ll try to get more hours put into it. Last time we all worked on it, Sun wasn’t able to get more performance out of it than I was – but they’re anxious to try again and I’m anxious to let them.

In related news, my current server provider, Rackable, seems to have fallen on hard times. We started using them something like 4 years ago, and loved them. Lately, though, their stock is in the toilet, they’ve taken ages to get hardware to us (and a few other major brands I shouldn’t divulge), and worst of all, very expensive brand-new servers from them are failing left and right. Anyone at Dell or HP want our business?

Categories: business, smugmug, web 2.0
  1. John
    January 23, 2007 at 12:28 am

    I am a smugmug customer and an HP employee in our servers group. If you’re serious, drop me an e-mail and I’ll find a sales rep for you.

  2. Barton Smith
    January 23, 2007 at 10:34 am

    Why buy from HP- at this point, Sun has the goods across x64, and a way tighter relationship with AMD/Intel.

  3. January 23, 2007 at 11:29 am


    You’ve got mail.

  4. January 23, 2007 at 11:30 am

    @Barton Smith:

    Good point. I believe Sun may have an offering similar to what we’re looking for. I’ll ask them. Thanks!

  5. January 24, 2007 at 8:26 am

    I am from Hong Kong and We are using AMD servers from HP, IBM and White boxes (Tyan based). Personally I love HP as it has the iLO which save many of my time traveling to-and-from the data center (although it is only 30 min on cab)

    Never used Sun, so I won’t comment … 😛

  6. January 26, 2007 at 3:24 pm

    Hi Don,

    I’d be pleased to share some insight, have worked at or with all the vendors mentioned, and was previously dir. of prod. management for a leading server vendor.

    Feel free to email me, and we’ll talk by phone or have coffe. Thanks,


  7. February 2, 2007 at 11:25 pm

    Might be too late in the game, but I’ve heard good things about Silicon Mechanics? http://www.siliconmechanics.com/

  1. January 25, 2007 at 2:15 pm
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