"perennial also-ran?" As if!
So Download Squad seems to think we’re some sort of photo-sharing loser. I’ve seen this story so many times, it’s not even funny. Let me recount a few of the Silicon Valley’s best. There are plenty more, but I’ll leave those as an exercise to the reader.
Every year we’ve been ‘also-ran’ to someone different. In the first year big brands, like Adobe, Canon, and Microsoft all shut their sites down. In the second, the P2P photo-sharing apps flamed out. In the third year, we were ‘also-ran’ to sites that ran out of money and got acquired. Now look who’s first out with hot new features.
smugmug’s less than three years old, and I’m positive that our sales and profitability are ahead of both eBay’s and Google’s at the same age. We’re profitable, have no outside investment or debt, and have possibly the best customer service on the web. Best of all, we’re all having a great time building a great company.
Gandhi maybe said it best: “First they ignore you, then they laugh at you, then they fight you, then you win.” Just look at eBay, Google, and smugmug.