A rotten little apple by Ashley Harding
3 months later, it’s still not fixed. Your only option is to use Firefox if you’re affected.
Apple’s known about the problem since December, and has lots of internal bugs on the issue (30+ I last heard). (For my Apple readers, here’s our bug on the subject and the one it was marked as a duplicate of).
I’ve done everything I know how to get this resolved – Apple employees have been internally working on our behalf, we have an AppleCare Enterprise Support case open (#332101), I tried to open an ADC Premier case (it was denied because they don’t “provide code-level support for content creation issues” whatever that means). Still no luck.
Apparently this is fixed in Mac OS X 10.5.7. We have the latest seed, so we’re going to find out, but 10.5.7 is likely a month or more away from shipping, so expect this stuff to be be broken at least until then. Use Firefox.
Safari happens to be my favorite browser, so this is especially disheartening. The good news is you may not be affected. Not everyone running 10.5.6 with Safari is, for some reason, but lots of you are. You’ll know you are if you see SmugMug galleries which appear to be empty (but aren’t) or see ugly white pages with undecipherable error messages. For that, I apologize – I really wish we could help but we can’t. You can help yourself, though – use Firefox.
Put another way, Eric Schmidt, Google’s CEO, sits on Apple’s board of directors. Gmail has also been broken for 3 months. Apparently he’s powerless too. 😦